Please make a note when booking to be added to our cancellation list.
Please make a note when booking to be added to our cancellation list.
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filler@godaddy.com
Please reach us at steph@serenityallergy.co.uk if you cannot find an answer to your question.
Please check your emails prior to your appointment as we will send you a questionnaire regarding your main health concerns. This is to be completed and sent back to us at least 24hours before your appointment.
Other than this there are no other preparations needed before the appointment.
While there is nothing to suggest that the testing would pose a risk in pregnancy, it also hasn't been tested to determine whether there is any interaction with the baby. Due to this we do not recommend testing while pregnant. We can still offer a nutritional consultation without the testing if you wish. Please contact us for further details.
No. The test in non invasive and does not hurt.
Yes. There is space for 2 people possibly 3.
Yes, however please note that you will be discussing your health and lifestyle in detail. Due to the nature of the test you will be unable to move whilst it is carried out.
Not in particular. You may bring a drink if you wish.
This depends on the appointment booked. Please see the price list page for approximate timings. We do advise to allow extra time just incase.
Please call us if you require wheelchair access.
We accept both card and cash payments. All payments are to be made by the end of your appointment.
All cancellations can be made online and require at least 24hours notice. However if you need to cancel within the 24hour frame, please ring or email us to let us know. We DO NOT charge a cancellation fee.
Yes, we have a small carpark in front of the clinic.
You can either wait in your car, or we do have a waiting area through the main door.
If you are more than 20minutes late, unfortunately we will not be able to see you and another appointment will need to be arranged. However, please call us and let us know.
Please use the What 3 words app or the google co-ordinations as this is the most accurate way of finding us. You can find this on our HOW TO FIND US page. Please contact 07480065525 as soon as you think you're going to be late. However the signal in the area is not great and your practitioner may be with another client and so it is not always possible to get through, if this is the case please leave a voicemail or a text message and the practitioner will make every effort to contact you as soon as they can.
Yes, we do have a toilet. Please follow the signs around the farm building.